Shipping policy
Shipping Policy
๐ Important: Free Ground Shipping takes 3 to 7 business days depending on your location.
Shipping & Tracking Schedule
ย ย โข ย ย MonโFri (Before 2 PM EST): Ships same day.
ย ย โข ย ย Fri (After 2 PM EST): Ships Saturday.
ย ย โข ย ย Saturday & Sunday: Ships Monday.
ย ย โข ย ย Tracking Updates: You will receive an initial order confirmation email immediately. A separate tracking number email will follow as soon as your package ships.
Exclusions & Carriers
ย ย โข ย ย Service: Free shipping applies only to ground transit. Priority Mail Express and all other expedited services are strictly excluded.
ย ย โข ย ย Carriers: Managed by UPS or USPS. Delivery times vary by location. We are not liable for carrier-side delays.
Undeliverable Packages (Return to Sender)
ย ย โข ย ย Reshipping: Customers cover costs if an incorrect address is provided.
ย ย โข ย ย Cancellations: Refunds exclude original shipping fees and incur a 20% restocking fee.