Privacy policy
This Privacy Policy outlines how wholesalehempfarms.com (referred to as the “Site” or “we”) collects, uses, and shares your Personal Information when you browse or make purchases through the Site.
Collection of Personal Information
Upon your visit to the Site, we gather specific details about your device, interactions with the Site, and necessary information for processing your orders. Should you reach out to us for customer support, we may collect additional data. In this Privacy Policy, we define any information uniquely identifying an individual (including the details listed below) as “Personal Information.” Refer to the following list for insights into the Personal Information we collect and its purpose.
Device Information
- Examples of Personal Information gathered: web browser version, IP address, time zone, cookie data, viewed sites or products, search terms, and Site interaction.
- Purpose of collection: to ensure accurate Site loading and to conduct analytics for Site enhancement.
- Source of collection: Automatically gathered through cookies, log files, web beacons, tags, or pixels when accessing our Site.
- Disclosure for business purposes: Shared with our processor Shopify.
Order Information
- Examples of Personal Information collected: name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number.
- Purpose of collection: to fulfill product or service delivery obligations, process payments, arrange shipments, provide invoices/order confirmations, communicate with you, screen orders for potential risks or fraud, and, if aligned with your preferences, share product/service information or advertisements.
- Source of collection: Provided by you.
- Disclosure for business purposes: Shared with our processor Shopify.
- Purpose of collection: to offer customer support.
- Source of collection: Provided by you.
Minors
The Site does not target individuals under the age of [INSERT AGE] and does not knowingly collect Personal Information from minors. If you're a parent or guardian concerned about Personal Information provided by a child, please contact us at the address below to request its deletion.
Sharing Personal Information
We share your Personal Information with service providers to aid in service provision and contract fulfillment, as detailed above. For instance:
- We utilize Shopify to operate our online store. For more on how Shopify handles your Personal Information, visit: https://www.shopify.com/legal/privacy.
- We may disclose your Personal Information to comply with applicable laws, respond to legal requests, or safeguard our rights.
Use of Personal Information
Your Personal Information is utilized to offer our services, including product sales, payment processing, order fulfillment, and communication regarding new products, services, or offers.
Legal Basis
Per the General Data Protection Regulation (“GDPR”), if you're an EEA resident, we process your Personal Information under these lawful bases:
- Your consent;
- Execution of the contract between you and the Site;
- Compliance with legal obligations;
- Protection of your vital interests;
- Performance of tasks in the public interest;
- Pursuit of legitimate interests that don't override your fundamental rights and freedoms.
Retention
Upon placing an order through the Site, we retain your Personal Information unless requested otherwise. To learn more about your right to erasure, refer to the ‘Your rights’ section below.
Automated Decision-Making
If you reside in the EEA, you can object to solely automated decision-making processes affecting you legally or significantly. Our processor Shopify utilizes limited automated decision-making to prevent fraud, which doesn't substantially impact you.
Your Rights
GDPR
EEA residents have the right to access, port, correct, update, or erase their Personal Information. To exercise these rights, contact us via the provided contact information [OR INSERT ALTERNATIVE INSTRUCTIONS FOR REQUESTS].
Initially, your Personal Information is processed in Ireland before being transferred outside Europe for storage and further processing, including Canada and the United States. For GDPR-compliant data transfer details, refer to Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR
Cookies
A cookie is a small data snippet downloaded to your device during Site visits, enhancing your browsing experience by remembering actions and preferences. We employ various cookies for different purposes, including functionality, performance, advertising, and social media/content.
For optimal Site experience and service provision, we use the following cookies:
Necessary cookies for Store Functionality
Name |
Function |
| _ab | Access to admin |
| _secure_session_id | Storefront navigation |
| cart | Shopping Cart |
| cart_sig | Checkout |
| cart_ts | Checkout |
| checkout_token | Checkout |
| secret | Checkout |
| secure_customer_sig | Customer login |
| storefront_digest | Customer login |
| _shopify_u | Update customer account |
Reporting and Analytics
Name |
Function |
|
_tracking_consent
|
Tracking preferences
|
|
_landing_page
|
Landing pages tracking
|
|
_orig_referrer
|
Landing pages tracking
|
|
_s
|
Shopify analytics
|
|
_shopify_fs
|
Shopify analytics
|
|
_shopify_s
|
Shopify analytics
|
|
_shopify_sa_p
|
Shopify analytics
|
|
_shopify_sa_t
|
Shopify analytics
|
|
_shopify_y
|
Shopify analytics
|
|
_y
|
Shopify analytics
|
Cookie duration varies based on whether it's “persistent” or “session” – persistent cookies last until expiration or deletion, while session cookies expire upon browsing cessation. Most cookies we use are persistent, lasting between 30 minutes and two years.
Cookie management options vary, though note that disabling cookies may affect Site accessibility and user experience. Most browsers accept cookies by default, but you can adjust settings to refuse or manage cookies. For guidance, consult your browser’s help resources or sites like www.allaboutcookies.org.
Blocking cookies may not entirely restrict information sharing with third parties like advertising partners. To exercise rights or opt-out of certain data usage, follow instructions in the “Behavioral Advertising” section.
Do Not Track
We do not alter data collection or usage practices upon detecting “Do Not Track” signals from browsers, owing to inconsistent industry standards.
Changes
This Privacy Policy may be periodically updated to reflect operational, legal, or regulatory adjustments.
Contact
For further details on our privacy practices, queries, or complaints, contact us via email at [email address] or by mail:
Unsatisfied with our response? Lodge a complaint with the relevant data protection authority. Contact your local data protection authority or our supervisory authority [ADD CONTACT INFORMATION OR WEBSITE FOR THE DATA PROTECTION AUTHORITY IN YOUR JURISDICTION. FOR EXAMPLE: https://ico.org.uk/make-a-complaint/].